Service Request

Fields marked with an * are required

Company Information and Service Location

Billing information

Printer Details

Fault / Error Details The more information you provide the quicker we can assist you. Provide error code, if applicable (will be helpfull to diagnose fault)

Please note:

  •  You hereby agree that by logging your Service call you will agree to pay for the Technical call out fee (Minimum $105.00 Excluding GST) irrespective of whether our Technician can repair your Device We offer a 3 Months Warranty on any spare parts installed or used to repair your device.
  • E-mail confirmation will be sent to to your user email address confirming your service request
  • Your assigned Technician will call and arrange a suitable time on-site for repair/service
  • Any spare parts required to repair your printer will be quoted and approved prior to installation